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Agency Iceberg

SYD Client Services Dir. (Content Creator Agency) $140k-$160k

  • $140k-$160k
  • SYD Inner CBD
  • Content Creator Agency 

This national agency is rapidly growing and now requires a Client Services Director, with expertise in influencer/content creator management, to take the reins on the APAC region!

Leading by example, you’ll mentor and manage a team of enthusiastic account service, digital and creative staff members to drive influencer marketing campaigns & brand partnerships for MAJOR brands!

If you have 8+ years of experience in client services, commercial strategy, or partnerships, ideally in influencer marketing, media, or creative industries, we want you!

The Opportunity:

  • Develop client strategy for commercial APAC clients and key stakeholders
  • Lead by example! Foster a culture of support, collaboration and innovation
  • Maintain client retention & satisfaction by driving and strengthening relationships
  • Collaborate with brands to ensure new market opportunities and growth
  • Work collaboratively with internal teams (account service, digital, creative) to develop new products for key content creators
  • Drive new and organic business opportunities
  • Financial, budget & pricing management (forecasting, etc.)
  • Develop reports and performance metrics.

You:

  • Currently live in  Sydney and have full working rights
  • Have proven experience (at least  8+ years) working in an account/client service role, either working within the marketing, media or creative industries
  • Proven experience hiring, training and growing teams
  • Describe yourself as ambitious, motivated, switched-on and calm under pressure
  • Excellent stakeholder and relationship management experience
  • Excellent written and oral communication skills
  • Well-networked!
  • Ability to work flexible hours and travel is preferred

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