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Agency Iceberg

SYD Head of CX

Enthusiast Head of CX with over 30 years of experience in strategic leadership across transformation consulting, startup, creative, fintech, service design, and executive education

Available: Now
Location: Sydney
Experience: 30+ years
Specialties: Strategic design, organisation design, lean product development, CX Strategy (lean and traditional), transformation design and delivery, impact measurement, stakeholder engagement, behavioural psychology, service design at scale
Areas worked in: Fintech, higher education, mining, startups

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